Frequently Asked Questions
What's your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. View our full return and refund policy here.
Are any purchases final sale?
We are unable to accept returns on customized items. View our full return and refund policy here.
When will I get my order?
Order processing and shipping times vary by item. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Need more help?
If we didn't answer your question here, submit a form on our Contact Us page or email support@pupsnpurrs.store!